:root{--bg:#f3f7fc;--surface:#fff;--border:#dbe5f0;--text:#1a2027;--text-muted:#64707e;--accent:#1e5fa8;--accent-text:#fff;--brand:#2e7cd6;--accent-soft:#eaf2fb;--danger:#b91c1c;--success:#1e5fa8;--radius:8px}*{box-sizing:border-box}html,body{margin:0;padding:0}body{background:var(--bg);color:var(--text);font-family:-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;font-size:15px;line-height:1.5}a{color:inherit}.impersonation-banner{color:#92400e;background:#fef3c7;border-bottom:1px solid #f59e0b;justify-content:space-between;align-items:center;gap:16px;padding:8px 24px;font-size:14px;font-weight:600;display:flex}.impersonation-banner__error{font-weight:400}.impersonation-banner__stop{color:#92400e;white-space:nowrap;background:#fffbeb;border-color:#f59e0b}.site-header{background:var(--surface);border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:16px;height:56px;padding:0 24px;display:flex}.site-header__brand{color:inherit;text-decoration:none}.brand{align-items:center;gap:10px;display:inline-flex}.brand__text{flex-direction:column;line-height:1.1;display:flex}.brand__name{letter-spacing:.05em;text-transform:uppercase;font-size:15px;font-weight:700}.brand__sub{letter-spacing:.32em;text-transform:uppercase;font-size:9px;font-weight:800}.site-header__nav{align-items:center;gap:12px;display:flex}.container{max-width:880px;margin:0 auto;padding:32px 24px 64px}.container--narrow{max-width:420px}.page-title{letter-spacing:-.01em;margin:0 0 4px;font-size:22px}.page-subtitle{color:var(--text-muted);margin:0 0 24px;font-size:14px}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);margin-bottom:16px;padding:24px}.card h2{margin:0 0 12px;font-size:16px}.card h3{text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);margin:16px 0 8px;font-size:13px}.field{margin-bottom:12px}.field label{margin-bottom:4px;font-size:13px;font-weight:600;display:block}.input,.select{border:1px solid var(--border);background:var(--surface);width:100%;color:var(--text);border-radius:6px;padding:8px 10px;font-family:inherit;font-size:14px}.input:focus,.select:focus{outline:2px solid var(--accent);outline-offset:-1px}.form-row{flex-wrap:wrap;align-items:flex-end;gap:8px;display:flex}.form-row .field{flex:160px;margin-bottom:0}.field--checkbox label{cursor:pointer;align-items:center;gap:8px;margin-bottom:0;font-weight:400;display:flex}.field--checkbox input[type=checkbox]{width:16px;height:16px;accent-color:var(--accent);cursor:pointer;flex-shrink:0;margin:0}.button{color:var(--accent-text);background:var(--accent);border:1px solid var(--accent);cursor:pointer;border-radius:6px;padding:8px 16px;font-family:inherit;font-size:14px;font-weight:600;text-decoration:none;display:inline-block}.button:hover{opacity:.9}.button:disabled{opacity:.5;cursor:not-allowed}.button--secondary{color:var(--text);background:var(--surface);border-color:var(--border)}.button--danger{color:var(--danger);background:var(--surface);border-color:var(--border)}.button--small{padding:4px 10px;font-size:13px}.message{border-radius:6px;margin-bottom:16px;padding:10px 12px;font-size:14px}.message--error{color:var(--danger);background:#fef2f2;border:1px solid #fecaca}.message--success{background:var(--accent-soft);color:var(--success);border:1px solid #b9d4f2}.data-table{border-collapse:collapse;width:100%;font-size:14px}.data-table th{text-align:left;text-transform:uppercase;letter-spacing:.04em;color:var(--text-muted);border-bottom:1px solid var(--border);padding:6px 8px;font-size:12px}.data-table td{border-bottom:1px solid var(--border);vertical-align:middle;padding:8px}.data-table tr:last-child td{border-bottom:none}.muted{color:var(--text-muted)}.badge{border:1px solid var(--border);color:var(--text-muted);border-radius:999px;padding:1px 8px;font-size:12px;font-weight:600;display:inline-block}.table-scroll{overflow-x:auto}.audit-target{word-break:break-word}.audit-meta{flex-wrap:wrap;gap:4px;display:flex}.audit-meta__location{margin-bottom:4px}.audit-row--has-detail>td{border-bottom:none}.audit-detail-row>td{padding-top:0;padding-bottom:12px}.audit-detail{flex-wrap:wrap;align-items:center;gap:6px 10px;display:flex}.audit-detail__location{color:var(--text-muted);font-size:13px}.audit-pill{border:1px solid var(--border);background:var(--accent-soft);max-width:100%;color:var(--text);word-break:break-word;border-radius:999px;align-items:baseline;gap:4px;padding:1px 8px;font-size:12px;display:inline-flex}.audit-pill__key{color:var(--text-muted);font-weight:600}.tenant-list{margin:0;padding:0;list-style:none}.tenant-list li{margin-bottom:8px}.tenant-list button{text-align:left;background:var(--surface);width:100%;color:var(--text);border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;padding:12px 16px;font-family:inherit;font-size:15px;font-weight:600}.tenant-list button:hover{border-color:var(--accent);background:var(--accent-soft)}.menu{position:relative}.menu>summary{cursor:pointer;border:1px solid var(--border);background:var(--surface);-webkit-user-select:none;user-select:none;border-radius:6px;padding:6px 12px;font-size:14px;list-style:none}.menu>summary::-webkit-details-marker{display:none}.menu>summary:after{content:" ▾";color:var(--text-muted);font-size:11px}.menu[open]>summary{border-color:var(--text-muted)}.menu__panel{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);z-index:20;min-width:220px;padding:6px;position:absolute;top:calc(100% + 6px);right:0;box-shadow:0 8px 24px #00000014}.menu__item{text-align:left;width:100%;color:var(--text);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:8px 10px;font-family:inherit;font-size:14px;text-decoration:none;display:block}.menu__item:hover{background:var(--accent-soft)}.menu__item--active{font-weight:700}.menu__label{color:var(--text-muted);padding:8px 10px 4px;font-size:12px;display:block}.menu__divider{border:none;border-top:1px solid var(--border);margin:6px 0}.site-header__modules{gap:4px;margin-left:24px;margin-right:auto;display:flex}.site-header__link{color:inherit;border-radius:8px;padding:6px 12px;font-weight:600;text-decoration:none}.site-header__link:hover{background:var(--accent-soft)}.container--wide{max-width:1240px}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.tabs{flex-wrap:wrap;gap:4px;margin:16px 0;display:flex}.tab{border:1px solid var(--border);color:inherit;border-radius:999px;padding:6px 14px;font-size:14px;text-decoration:none}.tab--active{background:var(--accent);border-color:var(--accent);color:var(--accent-text)}.bulk-bar{border:1px solid var(--accent);background:var(--accent-soft);border-radius:10px;flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:12px;padding:10px 12px;display:flex}.nowrap{white-space:nowrap}.badge--open{background:var(--accent-soft);border-color:var(--accent)}.badge--pending{background:#fef3c7;border-color:#f59e0b}.badge--resolved{background:#dcfce7;border-color:#16a34a}.badge--backlog,.badge--closed{opacity:.75}.ticket-layout{grid-template-columns:minmax(0,1fr) 320px;align-items:start;gap:16px;display:grid}@media (max-width:900px){.ticket-layout{grid-template-columns:minmax(0,1fr)}}.ticket-body{overflow-wrap:anywhere}.ticket-body table{border-collapse:collapse}.ticket-body td,.ticket-body th{border:1px solid var(--border);padding:4px 8px}.ticket-body blockquote{border-left:3px solid var(--border);color:var(--text-muted);margin-left:0;padding-left:12px}.comment-list{flex-direction:column;gap:12px;margin-bottom:16px;display:flex}.comment{border:1px solid var(--border);border-radius:10px;padding:10px 12px}.comment--internal{background:#fffbeb;border-color:#f59e0b}.comment__meta{margin-bottom:6px;font-size:14px}.attachment-list{margin:0 0 12px;padding-left:20px}.checkbox-label{cursor:pointer;align-items:center;gap:6px;display:flex}